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MuDream Online

Download Mudream Client for Windows

Additional downloads

F.A.Q.

Sorry, we cannot start the game anymore: Could not connect to server. Connection to server failed.

How to fix:

  • Run the game as an administrator.

  • Wait 15 minutes, then log in again.

  • If you still cannot connect, use a VPN.

  • If the VPN does not solve the issue, send a private message to the administration. Include your account login and IP address.

  • For more help, create a live support ticket on Discord with this link.

Failed to download [play.exe]

If you've encountered the error: "Failed to download [play.exe]" please use the solution below to resolve it.

 

Solution: You need to close all windows and run the game to update. If all windows are already closed, run Launcher.exe.
 
 

If the above solution doesn't work, please create a ticket in the Discord channel using this link to contact live support.

Sorry, we cannot start the game anymore: Timeout while communicating with server after 15 sec.

If you've encountered the error: "Sorry, we cannot start the game anymore:Timeout while communicating with server after 15 sec." please use the solution below to resolve it.

 

Solution: Check if you ran the game as an administrator, and if you have full administrator rights in your Windows profile. Launch the game using pingzapper or cloud warp, check your Internet, if nothing above helps, write to the administration in private messages to solve the problem.
 
 

If the above solution doesn't work, please create a ticket in the Discord channel using this link to contact live support.

BugSplatRC resource DLL not found

If you've encountered the error: "BugSplatRC resource DLL not found" please use the solution below to resolve it.

 

Solution: Fully redownload the game and client.
 
 

If the above solution doesn't work, please create a ticket in the Discord channel using this link to contact live support.

Could not open file

If you've encountered the error: "Could not open file." please use the solution below to resolve it.

 

Solution: Fully redownload the game and client.
 
 

If the above solution doesn't work, please create a ticket in the Discord channel using this link to contact live support.

My issue isn't here

Troubleshooting Assistance
 
If our F.A.Q. didn't solve your issue feel free to 𝗖𝗿𝗲𝗮𝘁𝗲-𝗮-𝘁𝗶𝗰𝗸𝗲𝘁 to be helped by our Community Manager team.

My game is lagging, experiencing freezes, or running slowly.

You can easily resolve this issue with the help of Pingzapper. You can find installation instructions by following this link.