Top up Dream Coins

We accept credit and debit cards, PayPal, Apple Pay, Google Pay and more than 16 other payment methods. The methods available to you depend on your country.

If you have trouble paying, create a ticket in our Discord using this link and our support team will help.

We do not add extra fees or taxes to your order. Your bank or payment provider might charge its own fees. These potential charges depend on the payment method you use.

You are eligible for a refund if you meet these conditions:

• You request the refund within 14 days of purchase.

• You have not used the in-game currency from the purchase.

• You have not made any market transactions after the purchase.

• You provide a receipt or proof of purchase.

We review most cases individually. Contact the administration to discuss your refund.

After your payment is successful, we automatically send a receipt to the email address you used for the purchase. Please check your inbox for this confirmation.

Yes. Payments are processed by the payment provider, not by MuDream. Your card details go directly to the provider — we never receive or store them.

To stay safe, pay only through our website and never send money to anyone directly, even if they say they're from the administration.

If your payment is declined, first check that your card details are correct. Confirm you have enough funds available and that your payment method works in your country.

If the issue continues, contact your bank to find out why they declined the payment.

Sometimes a technical problem with the website can cause payments to fail. If you have tried different payment methods and none work, please create a support ticket. Our live support team will help you through this link.

We accept more than 40 different currencies. Your payment will be automatically converted to euros if your primary payment method has a different currency.

We regularly run discounts and sales. Follow our news and Discord so you don't miss them.

Discount coupons work in the Dream Shop: in the purchase window, click I have a coupon and enter the code.

Sometimes, you may have made a mistake and purchased in-game currency for the wrong server. If this happens, please create a support ticket, and we will transfer the funds to the server you need.

Usually, the currency is credited automatically right after the purchase. Sometimes, it may take from 5 minutes to 2 hours, depending on the payment method you chose. If you haven't received the funds within 2 hours after the payment and have a receipt for a successful transaction, please contact our administration by creating a support ticket through this link.